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Member Care Specialist

What your day to day will look like:

  • Be a specialist in benefits, eligibility, and claims to provide members and providers high-leveled support on healthcare inquires and education of Centivo products: applications, site, and tools.
  • Research complex inquires using provided programs, tools, and outreach
  • Document all interactions while ensuring proper processes and procedures are followed
  • Collaborate with team members on special projects as assigned by Member Care leaders

We’d love you to have the experience, ability, passion, desire and interest to:

  • deliver amazing customer service
  • aid and empathize with others during times of stress and confusion
  • embrace change and growth with curiosity and adaptability
  • learn new computer programs and tools
  • progress and evolve professionally
  • disrupt the healthcare system!

What we’ll provide:

A beginning-to-end paid training of six weeks that combines instructor-led, hands-on, and shadow training methods.

Where you’ll be working:

This position will have openings and trainings set up in downtown Buffalo, NY and Denver, Colorado.

To apply for this job, please text BOOST to 620-236-8486

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