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Sales Support Specialist

Centivo is looking for a Sales Support Specialist to join our team. This role is responsible for providing turnkey support to Centivo’s CEO, Head of National Accounts, Regional Sales Vice Presidents, and Sales Operations Leader in their efforts to gain new business and retain existing clients. The sales support will include development of proposals, including responses to formal RFPs, and coordination of site visits.

In this position you will have the following responsibilities:

  • Coordinate and draft Centivo’s proposals and responses to Requests for Proposals, including use of resources from Operational, Product, Network and Marketing to ensure the most accurate information on capabilities is presented.
  • Prepare customer-specific financial exhibits based on standard templates to be used by the sales team, including Head of National Accounts and Regional Sales Vice Presidents in presenting financial proposals.
  • Working with Centivo’s Management Team, maintain a list of high-quality Stop Loss markets to be used for Centivo’s prospects and clients. This includes contacts and areas of specialization.
  • Using information obtained during the RFP process or from Centivo’s Account Managers for existing groups, complete marketing of Stop Loss for contract options which are most beneficial to the prospects and clients. This includes completing an inventory of available information, clarifying gaps in information, obtaining feedback on desired options and preparing comprehensive and professional requests for Stop Loss proposals.
  • Coordinate with Centivo’s Marketing Team and Sales Operations Leader to maintain a library of standard sales and marketing materials which can be customized as required for proposals and presentations.
  • Work with the Sales Operations Leader to manage and maintain our sales pipeline and track prospects through the sales process from the discovery phase to signed contract.

Required qualifications for this position include:

  • Bachelor’s degree
  • 3-5 years of Health Insurance / Health Plan experience required.
  • Ability to work effectively in a fast paced, transaction-oriented environment; flexibility to handle multiple priorities while maintaining a high level of professionalism and responsiveness.
  • Must demonstrate a responsive, service-oriented professional approach in all interactions.
  • Strong communication skills; written and verbal.
  • Strong analytical skills.
  • Comfort with ambiguity and working without well-established policies and practices.
  • Command of Microsoft Office suite of products including Excel, Word, and PowerPoint.
  • Experience using CRM tools to track and manage the activity of sales force a plus.

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