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For questions about claims, pre-certification or member eligibility, please contact Centivo Member Care at providers@centivo.com.

For all other questions—including questions about joining the Centivo Network—please contact Provider Relations at providerrelations@centivo.com.

For all member and other inquiries, please contact Member Support at membersupport@centivo.com.

For all member and other inquiries, please contact Member Support at membersupport@centivo.com.

Our Offices Based in Buffalo. Serving the country.

  • Headquarters (Buffalo)

    199 Scott Street, Suite 800
    Buffalo, NY 14204
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  • NYC Office

    205 East 42nd Street
    New York, NY 10017
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